Flo Health builds safer AI models for health app with Databricks

Flo Health, maker of a women’s health app with 81 million monthly users, now uses custom-trained generative AI models—rather than generic ones—built on Databricks’ platform. By defining its own standards for medical safety and usefulness, then training models to meet them, Flo aims for better, safer answers. This move is expected to cut AI operation costs significantly while giving Flo tighter control over quality.

• Flo shifted to open, fine-tuned generative AI models
• Databricks AI Runtime enabled quick, scalable training
• Evaluation focuses on both medical safety and usefulness
• Flo’s system uses AI judges to enforce quality standards
• New approach cuts AI costs by up to tenfold