TSA deploys AI agent Ace to answer travel questions
The TSA has rolled out Ace, an AI-powered assistant that answers common traveler questions about airport security. The bot now automates about 100,000 conversations per month—handling 96% of routine inquiries without needing a human. The agency expects Ace to save over 11,660 staff hours per year and cut more than $11 million in costs over three years by making support far cheaper and faster.
- Ace answers TSA questions about security procedures
- 96% of routine queries handled without a human
- 100,000 traveler interactions automated per month
- $11M estimated savings in three years for TSA
- Automation frees over 11,660 staff hours yearly
Sources covering this
More in AI
OpenAI rolls out GPT-6 Astra to most paying users
OpenAI has made its new GPT-6 Astra model available to most paying subscribers a day after its official launch. The rollout, initially described as “messy” by OpenAI’s CEO, now includes ChatGPT Plus, Business, Pro, and Enterprise users, while customers on the lower-priced Go tier do not have access. Astra is also available via the API. OpenAI says the rollout required bringing new systems and additional computing resources online.
ChatGPT Images 2.5 adds faster editing tools
OpenAI has updated its ChatGPT Images feature to version 2.5, adding several new editing tools and speeding up image generation. You can now remove backgrounds, resize images to preset dimensions, erase items by brushing over them, and use markup and comment functions directly from a new Edit toolbar. According to TechRadar, the features are available in both web and app versions, though OpenAI hasn't formally announced the rollout yet.
Anthropic researcher resigns, warns of AI race risks
Jacob Coxon, who worked on AI training at Anthropic and previously OpenAI, resigned this week. He posted that large AI firms are 'gambling with our lives' by pushing towards systems they may not be able to control. Coxon says both companies know the risks but feel locked in a race to develop powerful AI anyway. He called for drastic steps like a pause on new model improvements.
OpenAI says AI cracked landmark math problem, faces credit dispute
OpenAI claims its AI has solved a 200-year-old fluid dynamics equation, one of the Clay Millennium math prize problems. The announcement is under fire: NYU mathematician Tristan Buckmaster says OpenAI rushed their work after learning of his progress and tried to sideline other contributors. OpenAI denies accessing rivals’ data, but both sides accuse the other of trying to shape credit. The company spent millions on computing to finish the proof.