AI skill gaps holding back companywide gains
Harvard Business School found workers using generative AI finished tasks 25% faster and produced results judged 40% higher quality. But The New Stack notes this advantage disappears—and can even backfire—when teams don't know when or how to use these tools. Access alone isn't enough: companies actually need to build AI fluency. Without it, parts of the business move ahead and others fall behind.
- Harvard study: AI helped task speed by 25%, quality by 40%.
- Benefits reversed if teams misunderstood tool uses.
- Access to AI platforms alone didn’t close performance gaps.
- Departments need specific advice on how AI fits their workflows.
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