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G.Skill replaces RAM at new price after market surge

G.Skill swapped out a customer’s faulty 64GB DDR5 RAM kit, originally bought for $150, with a replacement—even though the same kit now costs $1,200 online. Most brands have handled similar warranty claims by refunding just the original price, citing supply shortages and price jumps. The customer got their working memory kit back within about two weeks of sending in the defective part.

Why it mattersWhen hardware costs spike, companies often deny full-value replacements, leaving buyers with a cash refund worth much less than today’s price. G.Skill’s approach stands out for not shortchanging its customers, showing warranty promises can still mean something during volatile markets.

Sources covering this

Tom's HardwareG.Skill wins PC enthusiast as 'customer for life' by simply honoring its warranty replacement policy10:30 AM →WccftechPC User Says G.Skill Made Him A “Customer For Life” After Replacing A $150 Kit Now Worth $1,19912:28 PM →
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