Mondelez integrates AI and rebrands IT to boost employee experience
Mondelez is merging its IT, HR, and facilities teams into a single "office experience" function as it brings in more AI agents to automate routine admin tasks. The company says it's rebranding its tech and people services departments—'Workplace Digital Experience' launched in July, with 'people experience' to follow soon—in a bid to focus on employee satisfaction and productivity. The shift aims to streamline onboarding, training, and day-to-day work.
- AI agents to handle more admin work
- IT, HR, and facilities merging into one team
- Technology department renamed 'Workplace Digital Experience'
- People services to become 'people experience' within a year
Sources covering this
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