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SAP makes Joule Work and AI features widely available

SAP says its AI assistant Joule Work is now generally available, along with other major AI features. At its SAP Connect event, the company doubled down on AI that focuses on deep business context and strict governance, aiming to outdo "generic" AI models. CEO Christian Klein argued that SAP’s knowledge graph and security give it an edge for critical business processes where accuracy is crucial.

Why it mattersSAP customers can now use AI tools designed for complex, real-world business systems—backed by features for security and oversight. That shift could move enterprise AI away from one-size-fits-all models, putting more focus on industry-specific solutions.

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SAPPrimaryHeadline onlySAP Puts the Autonomous Enterprise to Work11:30 AM →diginomicaSAP Connect 2026 - SAP leadership responds to hot AI issues, and explains why "generic models" fall short8:40 AM →

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