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Automation manager builds AI agents on Workato platform

Persefoni’s Automation and Integration Manager, Matt Palmer, described at a recent event how he’s created AI-driven agents using the Workato automation platform. Working solo, Palmer developed custom agents—including one that can spot competitors trying to sign up for product intel—by experimenting with large language models like Claude to generate code, despite obstacles from Workato’s proprietary system. This highlights individual efforts to automate and secure business processes using AI.

Why it mattersAutomation in businesses increasingly relies on employees developing their own AI agents, even with limited coding access. Platforms like Workato are enabling this kind of grassroots enterprise AI development.

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