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Braze launches self-service AI tools for marketers

Braze, the customer engagement software company, has introduced new self-service AI tools aimed at marketing teams. The Decisioning Studio Go feature lets marketers use AI to personalize emails by automatically choosing the best content, timing, and frequency for different audience segments—no data scientist needed. Braze also launched AI-powered quality checks called Agentic Standards, which review marketing content for compliance and correctness before a campaign goes live.

Why it mattersThese new tools let marketing teams scale personalized campaigns without relying on technical specialists. Marketers also get more control over AI quality and governance, making personalization less risky and easier to manage.

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diginomicaHow Braze is moving AI decisioning and governance closer to the Marketer7:35 AM →
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